CUSTOMER SERVICE AND SHIPPING POLICIES Customer Service The Chocolate Bar of Plymouth takes its chocolate seriously. We strive to offer the best product possible and meet our customers' needs, always in a timely manner. If for any reason we don't meet your expectations, please call us at 800.947.0170. Shopping online enables you to shop with us 24 hours a day, 7 days a week--whenever that chocolate urge strikes--at www.thechocolatebarofplymouth.com. You can also email us at info@chocolatebarofplymouth.com, call us at 800.947.0170 or, better yet, visit us at 18 Court Street, Plymouth, Massachusetts. Click here for map and directions. Privacy Policy Please be assured that any information you give to us, including your e-mail address, is kept strictly confidential. The information collected is not shared with anyone, but is only used to provide a higher level of service. Shipping Policies The Chocolate Bar of Plymouth prides itself in getting your chocolate to you when needed. We pack and ship with the utmost of care. Depending on destination, most orders can be shipped the next day, unless a specific day has been requested. Because of the nature of our product, we do not ship on Friday or over the weekend, as we do not want your package to "sit" unattended. Please help us with the correct shipping information and any additional comments to make sure your package arrives at the correct destination. Include name and/or business, complete address including building number, suite or apartment number and correct zip code. POST OFFICE BOXES ARE NOT ACCEPTED. Many packages are undeliverable due to incorrect shipping information. Please review your order carefully, as The Chocolate Bar of Plymouth cannot be responsible for incorrect addresses, including zip codes. We also ship, weather permitting, during the summer season. Please inquire regarding this policy, as we check the temperature daily.
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